Title :
Advanced product knowledge support for the extended enterprise
Author :
Santiago Garc?a-Alonso;Ebrahim Mazharsolook;Mikel Sorli
Author_Institution :
Labein, C/ Geldo - Parque Tecnol?gico de Bizkaia Edificio 700
fDate :
6/1/2005 12:00:00 AM
Abstract :
Product knowledge is not only limited to the manufacturer. Product knowledge is created all along the product life cycle in the design phase, in the production phase, in the maintenance/support phase and in the end-of-life phase. It may be generated by any company or individual involved along the product life cycle.
Keywords :
Customer services
Conference_Titel :
Technology Management Conference (ICE), 2005 IEEE International
Print_ISBN :
978-0-85358-221-2
DOI :
10.1109/ITMC.2005.7461262
