Improve Sustainability of Decentralized Energy Using Product Service System Based on ICT

Solar home system (SHS) as a single product faces many challenges in rural areas due to minimal traffic infrastructure, inadequate education or declining confidence in handling this technology. Therefore, SHSs give much of its potential away to improve all dimensions of sustainability. A new approach is described which is applied within the micro-energy supply system project (MESUS) where SHSs as a single product are shifted to a productservice system in combination with an Information and Communication Technology (ICT) based on remote monitoring to overcome SHS limitation and increase system life span. MESUS project increases SHS sustainability by meeting the customer demands with respect to the whole product lifecycle. The new approach aims to integrate (PSS) products and services as equivalent solution elements in order to maintain innovative business models with (ICT) for providing added value for customers.