Developing a natural language dialogue system: Wizard of Oz studies

Author

Kullasaar, Maret ; Vutt, Evely ; Koit, Mare

Author_Institution

Inst. of Comput. Sci., Univ. of Tartu, Estonia

Volume

1

fYear

2002

fDate

2002

Firstpage

202

Abstract

Current approaches to the development of natural language dialogue systems do not sufficiently consider the unique qualities of human-computer interaction as distinct from general human communication. Empirical studies are needed for the development of user-friendly interactive systems. One way to achieve this is to use so-called Wizard of Oz method. We describe our experiences in this area. A corpus has been collected consisting of information seeking dialogues in Estonian. We discuss the general structure and linguistic characteristics of the dialogues. Our further aim is to create a computer program which could, while communicating with a user in Estonian, draw up a travel plan.

Keywords

interactive systems; natural language interfaces; Wizard of Oz method; computer program; general human communication; human-computer interaction; human-machine interaction; natural language dialogue system; user-friendly interactive systems; Computational modeling; Computer science; Electronic mail; Humans; Information resources; Information retrieval; Interactive systems; Keyboards; Natural languages; Telephony;

fLanguage

English

Publisher

ieee

Conference_Titel

Intelligent Systems, 2002. Proceedings. 2002 First International IEEE Symposium

Print_ISBN

0-7803-7134-8

Type

conf

DOI

10.1109/IS.2002.1044255

Filename

1044255