An intelligent user interface for the dynamic negotiation of QoS

IP networks have to provide a service adapted to the needs of applications (particularly real time ones), including a guaranteed quality of service (QoS). The IETF proposed a general framework for the control and management of these networks. Configuration, control and management are governed by policy rules. In providing a service with QoS guarantees, it is interesting to be able to create or modify these policy rules dynamically. We investigate the use of an intelligent user interface in order to make access to the services presented by Internet providers easier. We use agent technology to help the user to choose the best service provider, dynamically negotiate the service level specification on the user´s behalf, follow the user´s behavior to be able to anticipate negotiations and manage the re-negotiations.