Title :
A requirement analysis for the use of mobile devices in service and maintenance
Author :
Wittenberg, Carsten
Author_Institution :
Div. of Inf. & Commun., Siemens AG, Munich, Germany
Abstract :
This paper describes the results of a use context and requirement analysis for an user interface concept mobile devices in the domain of industrial automation. As a result of this analysis, advantages for the use of mobile devices in the domain of service and maintenance were recorded. A usability test showed that a user interface on the basis of these requirements is a support for the service and maintenance personnel during their daily work.
Keywords :
factory automation; maintenance engineering; mobile computing; notebook computers; user centred design; user interfaces; industrial automation; maintenance domain; mobile devices; service domain; usability test; user interface concept; Communication industry; Communications technology; Computer displays; Context; Context-aware services; Documentation; Manufacturing industries; Performance analysis; Personnel; User interfaces;
Conference_Titel :
Systems, Man and Cybernetics, 2003. IEEE International Conference on
Print_ISBN :
0-7803-7952-7
DOI :
10.1109/ICSMC.2003.1244518
