DocumentCode :
403178
Title :
Facilitating knowledge transfer in organizations through incentive alignment and IT investment
Author :
Sundaresan, Shankar ; Zhang, Zuopeng
Author_Institution :
Dept. of Supply Chain & Inf. Syst., Pennsylvania State Univ., University Park, PA, USA
fYear :
2004
fDate :
5-8 Jan. 2004
Abstract :
Knowledge transfer plays a fundamental role in the success of knowledge management systems. Information technology facilitates knowledge sharing and learning. In this paper, we study the role of incentives and information systems in knowledge transfer. We incorporate both the reward and cost for knowledge sharing and learning in a modeling framework, capture the characteristics of both information system and incentives, and explore how the IT investment complements the incentives in facilitating knowledge transfer. We investigate the appropriate incentive mechanisms that can align the individual responses with the organization´s optimal level of knowledge sharing and show that various organizational objectives (e.g., maximal profit, maximal knowledge flow, and minimal technology threshold for full sharing) can be achieved by designing different incentive schemes. We focus on the complementarity between information systems and incentives in knowledge transfer and determine the threshold level of information technology sophistication required to support full knowledge sharing.
Keywords :
incentive schemes; information systems; knowledge management; IT investment; incentive alignment; incentive mechanism; information system; information technology sophistication; knowledge learning; knowledge management system; knowledge sharing; knowledge transfer; modeling framework; organizational objective; Asset management; Collaborative work; Information technology; Internet; Investments; Knowledge management; Knowledge transfer; Management information systems; Space technology; Technology management;
fLanguage :
English
Publisher :
ieee
Conference_Titel :
System Sciences, 2004. Proceedings of the 37th Annual Hawaii International Conference on
Print_ISBN :
0-7695-2056-1
Type :
conf
DOI :
10.1109/HICSS.2004.1265600
Filename :
1265600
Link To Document :
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