DocumentCode
415810
Title
Management by contract
Author
Salle, Martine ; Bartolini, Claudio
Author_Institution
HP Res. Labs., Palo Alto, CA, USA
Volume
1
fYear
2004
fDate
23-23 April 2004
Firstpage
787
Abstract
Companies are increasingly seeking to manage their IT infrastructure in light of their business objectives. To address this need, we introduce management by contract (MbC) as a new paradigm for IT management. We propose a way of formalizing and analyzing contractual relationships in order to better inform IT-related decisions. In this paper, we present the information model that underpins MbC and describe our contract-based analysis algorithm.
Keywords
DP management; contracts; quality of service; IT infrastructure management; MbC; SLA; contract-based analysis algorithm; contractual relationships; management by contract; service level agreements; Algorithm design and analysis; Companies; Contracts; Decision making; Environmental management; Information analysis; Investments; Laboratories; Milling machines; Monitoring;
fLanguage
English
Publisher
ieee
Conference_Titel
Network Operations and Management Symposium, 2004. NOMS 2004. IEEE/IFIP
Conference_Location
Seoul, South Korea
ISSN
1542-1201
Print_ISBN
0-7803-8230-7
Type
conf
DOI
10.1109/NOMS.2004.1317766
Filename
1317766
Link To Document