Title :
Knowledge-based decision making in virtual team environment
Author :
Qiu, Y.F. ; Chui, Y.P. ; Helander, M.G.
Author_Institution :
Div. of Syst. & Eng. Manage., Nanyang Technol. Univ., Singapore
Abstract :
This work proposes a model of knowledge-based decision making for collaboration. Uncertainties in knowledge-based collaborative decision making are analyzed, and three types of uncertainties are identified: imprecise knowledge, dynamic team environment and conflict of system support. Methodologies on how to reduce the uncertainties in decision making are presented.
Keywords :
decision making; groupware; knowledge management; team working; dynamic team environment; imprecise knowledge; knowledge management; knowledge-based collaborative decision making; system support conflict; virtual team environment; Collaboration; Decision making; Ergonomics; Geometry; Humans; Knowledge management; Paper technology; Research and development management; Uncertainty; Virtual groups;
Conference_Titel :
Engineering Management Conference, 2004. Proceedings. 2004 IEEE International
Print_ISBN :
0-7803-8519-5
DOI :
10.1109/IEMC.2004.1407440
