DocumentCode :
449795
Title :
Reexamining Media Capacity Theories Using Workplace Instant Messaging
Author :
Hung, Yu-Ting Caisy ; Kong, Wei-Chang ; Chua, Ai-Ling ; Hull, Clyde Eirikur
Author_Institution :
National University of Singapore
Volume :
1
fYear :
2006
fDate :
04-07 Jan. 2006
Abstract :
This study empirically examines the general propositions of media capacity theories using a newer and increasing popular communication medium: Instant Messaging. We developed hypotheses based on the proposition that synchronous communication media would be perceived to be more effective for convergence communication and asynchronous communication media would be perceived to be more suitable for conveyance communication. These hypotheses were tested using data collected from 81 IM users in four organizations by means of survey instruments developed for this study. The results suggested that although IM was perceived to be a highly synchronous communication medium, it was not perceived to be as effective for convergence communication as for conveyance communication. These results challenge the general propositions of media capacity theories. Implications of the findings are discussed.
Keywords :
Asynchronous communication; Business communication; Convergence; Educational institutions; Employment; Instruments; Management information systems; Professional communication; Technology management; Testing;
fLanguage :
English
Publisher :
ieee
Conference_Titel :
System Sciences, 2006. HICSS '06. Proceedings of the 39th Annual Hawaii International Conference on
ISSN :
1530-1605
Print_ISBN :
0-7695-2507-5
Type :
conf
DOI :
10.1109/HICSS.2006.412
Filename :
1579330
Link To Document :
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