DocumentCode :
449952
Title :
Knowledge Transfer: Short-Circuiting the Learning Cycle?
Author :
Newell, Sue ; Galliers, Robert
Author_Institution :
Bentley College
Volume :
7
fYear :
2006
fDate :
04-07 Jan. 2006
Abstract :
Knowledge is considered to be a key organizational resource in the 21st century and the knowledge management ‘movement’ has alerted organizations to the fact that they should more strategically exploit their knowledge assets. Companies are thus lured by the suggestion that they can gain competitive advantage by the more astute management of their knowledge base and in particular, by the transfer of knowledge across individuals, groups and organizational units, using IT to accomplish this. In this paper, we reflect on this common view of knowledge transfer. More specifically, we question an implication of this view - essentially the possibility of short-circuiting the learning cycle, so that individuals do not have to rely on their personal or shared experiences to identify better practices, but can learn from the codified lessons of others through IT systems. More importantly, we consider the characteristics of knowledge — that knowledge is distributed, ambiguous and disruptive — that makes its transfer highly problematic. We conclude by considering ways of overcoming these barriers by emphasizing the importance of social systems alongside technical systems.
Keywords :
Best practices; Companies; Databases; Educational institutions; Knowledge management; Knowledge transfer; Software design;
fLanguage :
English
Publisher :
ieee
Conference_Titel :
System Sciences, 2006. HICSS '06. Proceedings of the 39th Annual Hawaii International Conference on
ISSN :
1530-1605
Print_ISBN :
0-7695-2507-5
Type :
conf
DOI :
10.1109/HICSS.2006.246
Filename :
1579594
Link To Document :
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