DocumentCode
449959
Title
A Typology of Knowledge Management System Use by Teams
Author
Bernard, Jean-Grégoire
Author_Institution
Queen’s University
Volume
7
fYear
2006
fDate
04-07 Jan. 2006
Abstract
This essay sketches out a typology of knowledge management system use by teams. It is proposed that how a knowledge management system is framed and enacted by a team depends on (a) psychological safety (the shared beliefs held by members of a team that the team is safe for interpersonal risk taking — Edmondson, 1999) and (b) the rate of episodic change experienced by the team. Four distinct patterns of use are identified: candid, ambivalent, conservative, and reluctant. Each of these usage patterns has implications for the learning opportunities teams may face and the perceived usefulness of a knowledge management system.
Keywords
Collaboration; Information technology; Innovation management; Knowledge management; Management information systems; Psychology; Safety; Vocabulary;
fLanguage
English
Publisher
ieee
Conference_Titel
System Sciences, 2006. HICSS '06. Proceedings of the 39th Annual Hawaii International Conference on
ISSN
1530-1605
Print_ISBN
0-7695-2507-5
Type
conf
DOI
10.1109/HICSS.2006.34
Filename
1579606
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