Controlling Techniques and Documentation Standards for E-Commerce

In this paper researchers tried to examines business in virtual world through e-commerce. The word virtual means ´object´ or ´thing´ which does not have physical existence in this world but the process takes place technically by using electronic device. The key success factors of e-commerce is presented in this paper like value to customer, services and performance, sales, promotion, relationship etc. In our study we found that problems with e-commerce faced by customers like security, competitive situation, employee commitment etc. This study extends to product suitability, trust of e-commerce and acceptance of e-commerce. It also suggests that technology is important factor to consider in selection entry mode. As a result of technology, distance is no longer a barrier to the international marketing of services, some service from can become global from the beginning because of the ease with which online transaction can transfer national border, services firms do not need to undergo all the traditional step of entry. More selection such as determining market potential and examining entry barriers before went using abroad. Documentation standards can facilitate communication. This study is an effort to examine ways that technology has redefined. Trust is important to the success of EDI or e-commerce in which partner is identifiable. E-commerce technology is to increase the efficiency of service, production and delivery. Due to the size of the task establishing personnel contact there will be the increasing need for tools to aid in structuring these marketing relationships