DocumentCode :
466063
Title :
A Data Envelopment Analysis Approach for Performance Evaluation of IT Products
Author :
Lin, Chia-Ho ; Liao, Da-Yin
Volume :
5
fYear :
2006
fDate :
8-11 Oct. 2006
Firstpage :
3772
Lastpage :
3777
Abstract :
This paper deals with performance evaluation of IT (information technology) products. We adopt the data envelopment analysis (DEA) approach to explore the relative efficiencies among IT products. Notebook computers are used as our study vehicle. According to the usage and applications of notebook computers, we consider four types of scenarios: commuter, home user, student user, as well as traveler. Experiment designs for 26 notebook computers are then conducted to evaluate the technical efficiencies accordingly. Our experiment results indicate that price of a notebook computer is not directly related to its performance. With the help of slack analysis, suggestions are made to improve the inefficiencies of poor notebook computers.
Keywords :
notebook computers; performance evaluation; IT products; data envelopment analysis; notebook computers; performance evaluation; slack analysis; Application software; Battery charge measurement; Central Processing Unit; Cybernetics; Data envelopment analysis; Decision making; Information technology; Manufacturing; Microcomputers; Vehicles;
fLanguage :
English
Publisher :
ieee
Conference_Titel :
Systems, Man and Cybernetics, 2006. SMC '06. IEEE International Conference on
Conference_Location :
Taipei
Print_ISBN :
1-4244-0099-6
Electronic_ISBN :
1-4244-0100-3
Type :
conf
DOI :
10.1109/ICSMC.2006.384717
Filename :
4274482
Link To Document :
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