A Study on Telecommunication Power Operations Management

Faced with growing fierce competitive pressure on market saturation and all fronts, traditional network service providers are now struggling to find the breakthrough approach by which they may successfully reshape their role from network service providers to multimedia service providers. To realize this kind of paradigm shift, the existing "stability-oriented" network operations management infrastructure and processes should be migrated into "service-oriented" and "business-driven" network operations management. As one tool for this step we study on a telecommunication power operations management process. Specially, we analyze the telecommunication power operations management processes in KT and suggest the improvement directions of them. In addition, we build a system that has two main functions of field management and operations support. Finally, we give the expected effect of the process improvement using a queueing model.