Title :
User Knowledge Requirement Model and its Generation
Author :
Zhang Lei ; Xia Shixiong ; Xia Zhanguo ; Zhou Yong
Author_Institution :
Sch. of Comput. Sci. & Technol., China Univ. of Min. & Technol., Xuzhou
Abstract :
How to describe the knowledge requirement of the user is the precondition of knowledge management. Aiming at the problem, user knowledge requirement model is proposed combining business process with characteristics of the user in the paper. The related information of the task, the related tasks and personal information are considered in the user knowledge requirement model. Knowledge requirement model is classified into three levels, which are task knowledge requirement, business knowledge requirement and user knowledge requirement. The user knowledge requirement generation algorithm can generate the user knowledge requirement based on the user knowledge requirement model. The experiments show that the user knowledge requirement model and its generation can have a better effect in generating useful knowledge to the user.
Keywords :
business process re-engineering; knowledge management; user interfaces; business process; knowledge management; user knowledge requirement; Computer science; Information management; Information retrieval; Knowledge management; TV; Telephony;
Conference_Titel :
Wireless Communications, Networking and Mobile Computing, 2008. WiCOM '08. 4th International Conference on
Conference_Location :
Dalian
Print_ISBN :
978-1-4244-2107-7
Electronic_ISBN :
978-1-4244-2108-4
DOI :
10.1109/WiCom.2008.2831