Title :
Research on the Adoption of Electronic Commerce Based on Customer´s Behavior
Author :
Jiang, Yuantao ; Sun, Yuqin
Author_Institution :
Sch. of Manage. & Econ., Shanghai Maritime Univ., Shanghai
Abstract :
Since the inception of the Internet in the mid-1990s, e-commerce has grown at a very rapid rate. Firms had realized that they could be pushed to the world stage of the knowledge-based economic by e-commerce. So, most of firms are stepping up to the adoption of those technologies for upgrading their businesses. Regarding the significant role of customers, the study of their behaviors influence on the adoption of e-commerce by the firms becomes a main stream in scholastic path. This paper aims to study the four customer behaviors which influence the adoption of e-commerce technologies by firms. The study results showed that the customer behaviors influence the adoption of e-commerce by firms.
Keywords :
Internet; consumer behaviour; electronic commerce; knowledge based systems; Internet; customer behavior; electronic commerce; knowledge-based economic; Companies; Consumer behavior; Customer service; Data mining; Electronic commerce; Electronic mail; Industrial economics; Internet; Knowledge management; Sun;
Conference_Titel :
Knowledge Discovery and Data Mining, 2009. WKDD 2009. Second International Workshop on
Conference_Location :
Moscow
Print_ISBN :
978-0-7695-3543-2
DOI :
10.1109/WKDD.2009.129