Title :
Research on the Indices System and Fuzzy Evaluation of Services Management Quality in NGN
Author_Institution :
Center of the Inf. & Distance Educ., Tianjin Polytech. Univ., Tianjin, China
Abstract :
Next Generation Network (NGN) is a multi-service integrated network. The services management quality is proposed as a new problem facing NGN services management. This paper gives out a services management quality evaluation index system based on Service Level Agreement (SLA) indices. It adopts fuzzy hierarchy process quantitative analysis method to evaluate the indices of the system. The example of evaluation explains that the fuzzy evaluation method is usable.
Keywords :
computer networks; fuzzy set theory; quality of service; fuzzy evaluation; next generation network; service level agreement; services management quality; Computer network management; Computer science; Content management; Fuzzy systems; Information technology; Next generation networking; Quality management; Quality of service; Technology management; Usability; Evaluation; NGN; SLA; fuzzy; index; services management quality;
Conference_Titel :
Information Technology and Computer Science, 2009. ITCS 2009. International Conference on
Conference_Location :
Kiev
Print_ISBN :
978-0-7695-3688-0
DOI :
10.1109/ITCS.2009.73
