• DocumentCode
    496115
  • Title

    Research on the Indices System and Fuzzy Evaluation of Services Management Quality in NGN

  • Author

    Su, Hua

  • Author_Institution
    Center of the Inf. & Distance Educ., Tianjin Polytech. Univ., Tianjin, China
  • Volume
    1
  • fYear
    2009
  • fDate
    25-26 July 2009
  • Firstpage
    325
  • Lastpage
    328
  • Abstract
    Next Generation Network (NGN) is a multi-service integrated network. The services management quality is proposed as a new problem facing NGN services management. This paper gives out a services management quality evaluation index system based on Service Level Agreement (SLA) indices. It adopts fuzzy hierarchy process quantitative analysis method to evaluate the indices of the system. The example of evaluation explains that the fuzzy evaluation method is usable.
  • Keywords
    computer networks; fuzzy set theory; quality of service; fuzzy evaluation; next generation network; service level agreement; services management quality; Computer network management; Computer science; Content management; Fuzzy systems; Information technology; Next generation networking; Quality management; Quality of service; Technology management; Usability; Evaluation; NGN; SLA; fuzzy; index; services management quality;
  • fLanguage
    English
  • Publisher
    ieee
  • Conference_Titel
    Information Technology and Computer Science, 2009. ITCS 2009. International Conference on
  • Conference_Location
    Kiev
  • Print_ISBN
    978-0-7695-3688-0
  • Type

    conf

  • DOI
    10.1109/ITCS.2009.73
  • Filename
    5190079