Title :
A Method for Selecting ERP System Based on Fuzzy Set Theory and Analytical Hierarchy Process
Author :
He, Lan ; Li, Congbo
Author_Institution :
Coll. of Electron. Inf. Eng., Chongqing Univ. of Sci. & Technol., Chongqing, China
Abstract :
Enterprise resource planning (ERP) system can significantly improve future competitiveness and performance of a company, but it is also a critical investment and has a high failure probability. Thus, selecting an appropriate ERP system is very important. A method for selecting ERP system is proposed based on fuzzy set theory and analytical hierarchy process (AHP). The evaluation criteria system, including vendor brand, quality, price and service, is constructed, a multi-criteria decision-making model is formulated and the solution process is introduced in detail, that is, AHP is used to identify the weights of the criteria and fuzzy set theory is used to deal with the fuzzification of the criteria. An application example of ERP system selection demonstrates the feasibility of the proposed method.
Keywords :
decision making; enterprise resource planning; fuzzy set theory; pricing; ERP system; analytical hierarchy process; enterprise resource planning; evaluation criteria system; fuzzy set theory; multicriteria decision making model; price; quality; service; vendor brand; Companies; Costs; Decision making; Enterprise resource planning; Failure analysis; Fuzzy set theory; Information analysis; Intelligent systems; Quality function deployment; Software quality; Analytical hierarchy process; Enterprise resource planning; Fuzzy set theory; Selection;
Conference_Titel :
Intelligent Systems, 2009. GCIS '09. WRI Global Congress on
Conference_Location :
Xiamen
Print_ISBN :
978-0-7695-3571-5
DOI :
10.1109/GCIS.2009.26
