Title :
User Satisfaction Evaluation of GPRS Network Using PCA
Author :
Chen, Xiaohui ; Wang, Weidong ; Wei, Guo
Author_Institution :
Sch. of Inf. Sci. & Technol., Univ. of Sci. & Technol. of China, Hefei, China
Abstract :
In this paper, we proposed a new approach, based on principal component analysis (PCA), to evaluate user satisfaction of packet service in GPRS network. Based on our experiment, correlations between different QoS parameters are provided. At the same time, a PCA based user satisfaction factor is defined which reflects the user experience.
Keywords :
customer satisfaction; packet radio networks; principal component analysis; quality of service; GPRS network; PCA; QoS; packet service; principal component analysis; user satisfaction evaluation; Data mining; Fuzzy systems; Ground penetrating radar; Packet switching; Peer to peer computing; Principal component analysis; Quality of service; Statistical analysis; Switches; Wireless networks; GPRS; PCA; user satisfaction;
Conference_Titel :
Fuzzy Systems and Knowledge Discovery, 2009. FSKD '09. Sixth International Conference on
Conference_Location :
Tianjin
Print_ISBN :
978-0-7695-3735-1
DOI :
10.1109/FSKD.2009.482
