DocumentCode
508867
Title
A Study of Implementing Path of Service Innovation
Author
Zhang, Jianyu
Author_Institution
Enterprise Manage. Dept., Tianjin Univ. of Finance & Econ., Tianjin, China
Volume
1
fYear
2009
fDate
26-27 Dec. 2009
Firstpage
583
Lastpage
586
Abstract
Tangible products and hard technologies are always viewed as a source of product innovation, but service is intangible, so most practitioners and scholars ignore the value of service innovation. They think the real value of innovation is product innovation not service innovation. So in practice, innovation in services is less disciplined and less creative than in the manufacturing and technology sectors. How to make use of a good discipline for service innovation become a hot issue in modern society, the purpose of this article is to study on this issue in the perspective of value realization and try to find a good discipline for service innovation implementation, because services become more and more important in modern society especially in the era of experience economy and they contribute more percentage in GDP of one country than before. We hope this article can give some references for the innovation in services.
Keywords
innovation management; gross domestic product; product innovation; service innovation; value constellation; Business; Computer aided manufacturing; Conference management; Financial management; Industrial engineering; Information management; Innovation management; Technological innovation; Technology management; Writing; implementing path; service innovation; value constellation; value of customer;
fLanguage
English
Publisher
ieee
Conference_Titel
Information Management, Innovation Management and Industrial Engineering, 2009 International Conference on
Conference_Location
Xi´an
Print_ISBN
978-0-7695-3876-1
Type
conf
DOI
10.1109/ICIII.2009.146
Filename
5368275
Link To Document