Title :
Evaluation Indicator System of Regional Vehicle Marketing Team Performance with Delphi
Author :
Cui, Lixin ; Zhang, Jinlong
Author_Institution :
Sch. of Manage., Huazhong Univ. of Sci. & Technolodgy, Wuhan, China
Abstract :
Evaluation of regional vehicle marketing performance is becoming the focus of management of every regional vehicle marketing team, acting as a tool that feeds back information and optimizes collocation. The system comprises four 1-degree guidelines, including financial, customers, internal business processes, learning and growth, and thirty second-degree guidelines. Besides, arrayed by the importance in the management view, thirteen guidelines reflect the evaluation indicators of regional vehicle marketing team performance. The results indicate that financial, customers, learning and growth guidelines can reflect the regional vehicle marketing performance very well. Relatively, internal business process guideline reflects the performance very well. Furthermore, we recognized three guidelines of the most importance and best reflect the regional vehicle marketing team performance with the help of regional marketing manager.
Keywords :
sales management; vehicles; Delphi; customer guideline; evaluation indicator system; financial guideline; four 1-degree guidelines; internal business process guideline; internal business processes; regional vehicle marketing team performance; second-degree guidelines; Conference management; Engineering management; Focusing; Guidelines; Information management; Innovation management; Marketing and sales; Marketing management; Statistics; Vehicles; Balanced Scorecard; Delphi; Marketing performance Evaluation; Regional vehicle marketing;
Conference_Titel :
Information Management, Innovation Management and Industrial Engineering, 2009 International Conference on
Conference_Location :
Xi´an
Print_ISBN :
978-0-7695-3876-1
DOI :
10.1109/ICIII.2009.84