On the User Research Method Based on OMUKE and UPPA

User research is a user-centered elicitation of experience and research of life. Now user research methods commonly used are focused on users, processes and backgrounds of usage. This paper analyzes the methods of Object-Mediated User Knowledge Elicitation (OMUKE) and Use Process Based Product Architecture (UPPA). Comparing the advantages, disadvantages and practical feasibility between OMUKE and UPPA, it proposes the method that integrates UPPA with OMUKE based on Personas, to meet the various requirements of individual based on the systemic platform of mass production, which contributes to researchers to effectively obtain customers´ knowledge and convert it to a successful design.