Book interview [Reviews Book Interview]

ONE OF THE MOST common mistakes in any form of business is that we routinely promote brilliant people into management positions despite their having no management experience at all. Such people are called ???accidental managers??? and it happens all the time. For an insight into how catastrophic this can be, look no further than the world of international cricket, especially English cricket, where the search for a new captain rarely involves anything more sophisticated than bumping up the nearest and most introverted opening batsman (whose career statistics then fall apart). The only thing odd about any of this is that we keep doing it.