Title :
A model of new service development
Author_Institution :
Dept. of Manage., Kansas State Univ., Manhattan, KS, USA
Abstract :
This paper proposes an evolutionary approach viewing new service development (NSD) as a continuous, dynamic, and nonlinear process of adaptive search which should involve an effective balance of local search and distant search in multiple dimensions, including supply-side, demand-side, and geographical.
Keywords :
innovation management; search problems; supply chains; adaptive search; demand side; geographical; new service development; nonlinear process; supply side; Biological system modeling; Complexity theory; Context modeling; Context-aware services; Costs; Customer satisfaction; Evolution (biology); Organisms; Technological innovation; Technology management;
Conference_Titel :
New Trends in Information Science and Service Science (NISS), 2010 4th International Conference on
Conference_Location :
Gyeongju
Print_ISBN :
978-1-4244-6982-6
Electronic_ISBN :
978-89-88678-17-6
