• DocumentCode
    523567
  • Title

    On Marketing Strategy Driven by Customer Need in MC

  • Author

    Qin Yan-hong

  • Author_Institution
    Sch. of Manage., Chongqing Jiaotong Univ., Chongqing, China
  • Volume
    2
  • fYear
    2010
  • fDate
    11-12 May 2010
  • Firstpage
    833
  • Lastpage
    835
  • Abstract
    With the various and individual customer needs in the age of mass customization, the concept of MC marketing strategy is proposed based on the traditional marketing mode and the character of mass customization, which is focusing on customer and is driven by customer needs. The 4 PCs of marketing in MC is put forward, i.e. product deployment to customer needs, convenient channel, pricing based on the communication between customer and enterprise and customer service management. Finally, the marketing system in MC is erected and the four parts included are analyzed.
  • Keywords
    customer services; marketing; mass production; product customisation; MC marketing strategy; customer needs; customer service management; mass customization; product deployment; Automation; Conference management; Costs; Marketing management; Mass customization; Mass production; Packaging; Physiology; Product safety; Technology management; Customer need; Marketing; Mass customization;
  • fLanguage
    English
  • Publisher
    ieee
  • Conference_Titel
    Intelligent Computation Technology and Automation (ICICTA), 2010 International Conference on
  • Conference_Location
    Changsha
  • Print_ISBN
    978-1-4244-7279-6
  • Electronic_ISBN
    978-1-4244-7280-2
  • Type

    conf

  • DOI
    10.1109/ICICTA.2010.287
  • Filename
    5522611