DocumentCode
523567
Title
On Marketing Strategy Driven by Customer Need in MC
Author
Qin Yan-hong
Author_Institution
Sch. of Manage., Chongqing Jiaotong Univ., Chongqing, China
Volume
2
fYear
2010
fDate
11-12 May 2010
Firstpage
833
Lastpage
835
Abstract
With the various and individual customer needs in the age of mass customization, the concept of MC marketing strategy is proposed based on the traditional marketing mode and the character of mass customization, which is focusing on customer and is driven by customer needs. The 4 PCs of marketing in MC is put forward, i.e. product deployment to customer needs, convenient channel, pricing based on the communication between customer and enterprise and customer service management. Finally, the marketing system in MC is erected and the four parts included are analyzed.
Keywords
customer services; marketing; mass production; product customisation; MC marketing strategy; customer needs; customer service management; mass customization; product deployment; Automation; Conference management; Costs; Marketing management; Mass customization; Mass production; Packaging; Physiology; Product safety; Technology management; Customer need; Marketing; Mass customization;
fLanguage
English
Publisher
ieee
Conference_Titel
Intelligent Computation Technology and Automation (ICICTA), 2010 International Conference on
Conference_Location
Changsha
Print_ISBN
978-1-4244-7279-6
Electronic_ISBN
978-1-4244-7280-2
Type
conf
DOI
10.1109/ICICTA.2010.287
Filename
5522611
Link To Document