Title :
Technology adoption: A case study of ERP implementation in one of healthcare organizations in Thailand
Author :
Suebsin, Chonyacha ; Gerdsri, Nathasit
Author_Institution :
Coll. of Manage., Mahidol Univ., Bangkok, Thailand
Abstract :
This paper addresses the factors that affect technology adoption within a healthcare organization. A case study of the adoption of Enterprise Resource Planning (ERP) is conducted through a series of in-depth interviews to explore the situation of technology adoption in one of the leading private hospitals in Thailand. The five factors were derived from the study including routine job, user resistance, ERP capability, complexity, and change of work process.
Keywords :
enterprise resource planning; health care; organisational aspects; ERP capability; ERP complexity; Thailand; enterprise resource planning; healthcare organization; private hospitals; routine job; technology adoption; user resistance; Hospitals; Interviews; Organizations; Planning; Standards organizations;
Conference_Titel :
Technology Management for Global Economic Growth (PICMET), 2010 Proceedings of PICMET '10:
Conference_Location :
Phuket
Print_ISBN :
978-1-4244-8203-0
Electronic_ISBN :
978-1-890843-21-2
