DocumentCode
534814
Title
Study on the Improvement Mechanism of Organizational Performance from the View of Brand Internalization
Author
Yu Wei ; Zhang Yan
Author_Institution
Shandong Univ. of Finance, Jinan, China
Volume
1
fYear
2010
fDate
12-14 Nov. 2010
Firstpage
66
Lastpage
69
Abstract
Brand internalization has great significance to service enterprises. Empirical studies show that management practices can impact on staff satisfaction, then strengthen the brand internalization and brand citizenship behaviors, and then can affect enterprises´ performance. Therefore, enterprises should pay attention to improve employee satisfaction by management actions to make employees produce brand-friendly behaviors and improve enterprises´ performance.
Keywords
human resource management; organisational aspects; service industries; brand citizenship behaviors; brand internalization; brand-friendly behaviors; employee satisfaction; improvement mechanism; organizational performance; service enterprises; staff satisfaction; Manufacturing; BCB; brand internalization; enterprises´ performance; satisfaction;
fLanguage
English
Publisher
ieee
Conference_Titel
System Science, Engineering Design and Manufacturing Informatization (ICSEM), 2010 International Conference on
Conference_Location
Yichang
Print_ISBN
978-1-4244-8664-9
Type
conf
DOI
10.1109/ICSEM.2010.24
Filename
5640145
Link To Document