• DocumentCode
    534814
  • Title

    Study on the Improvement Mechanism of Organizational Performance from the View of Brand Internalization

  • Author

    Yu Wei ; Zhang Yan

  • Author_Institution
    Shandong Univ. of Finance, Jinan, China
  • Volume
    1
  • fYear
    2010
  • fDate
    12-14 Nov. 2010
  • Firstpage
    66
  • Lastpage
    69
  • Abstract
    Brand internalization has great significance to service enterprises. Empirical studies show that management practices can impact on staff satisfaction, then strengthen the brand internalization and brand citizenship behaviors, and then can affect enterprises´ performance. Therefore, enterprises should pay attention to improve employee satisfaction by management actions to make employees produce brand-friendly behaviors and improve enterprises´ performance.
  • Keywords
    human resource management; organisational aspects; service industries; brand citizenship behaviors; brand internalization; brand-friendly behaviors; employee satisfaction; improvement mechanism; organizational performance; service enterprises; staff satisfaction; Manufacturing; BCB; brand internalization; enterprises´ performance; satisfaction;
  • fLanguage
    English
  • Publisher
    ieee
  • Conference_Titel
    System Science, Engineering Design and Manufacturing Informatization (ICSEM), 2010 International Conference on
  • Conference_Location
    Yichang
  • Print_ISBN
    978-1-4244-8664-9
  • Type

    conf

  • DOI
    10.1109/ICSEM.2010.24
  • Filename
    5640145