Title :
Research on the Service Level of Financial Department of D University Based on Queuing Theory
Author :
Li Wen-Jiao ; Qin Kai-Da
Author_Institution :
Coll. of Manage. & Econ., Kunming Univ. of Sci. & Technol., Kunming, China
Abstract :
As the increase in service level, there is necessary for D University to introduce advance management theory to improve service level. In this paper, the writer point out the problem of D University Financial Department, and use Queuing Theory and Pooling Theory to improve the service level of Financial Department of D University.
Keywords :
educational institutions; management science; queueing theory; D University Financial Department; management theory; pooling theory; queuing theory; service level; Analytical models; Business; Economics; Educational institutions; Industries; Queueing analysis;
Conference_Titel :
E-Product E-Service and E-Entertainment (ICEEE), 2010 International Conference on
Conference_Location :
Henan
Print_ISBN :
978-1-4244-7159-1
DOI :
10.1109/ICEEE.2010.5660257