Development interface knowledge management system for the Mass Rapid Transit system construction

The construction project of Mass Rapid Transit (MRT) system is usually very costly as it involves a variety of interfaces, a series of complicated interface management issues brought about to affect the construction projects. Due to the lack of an effective and systematic categorization of interface knowledge management system for the practitioners, this study intends to utilize the quantitative method to sort the common interface issues in the Taipei MRT construction projects, identify their significant impacts, and create the architecture of interface knowledge management system. The results show that six dimensions were highlighted, among which the experience and coordination/negotiation dimensions are crucial for the performance of projects. Furthermore, the knowledge database can be established based on the specific components of these two dimensions and it can offer the function of alarm, screen, comparison, solution, and cost estimation.