Title :
Cloud Outsourcing requires a proper handover process (position paper)
Author :
Kajko-Mattsson, M. ; Gustafsson, L.O.
Author_Institution :
Sch. of ICT/SWEDSOFT, KTH, Stockholm, Sweden
fDate :
Nov. 30 2010-Dec. 2 2010
Abstract :
Cloud Outsourcing has shown to be a successful form of delegating tasks to individual programmers over the Internet in the context of small businesses. As a result, bigger companies are now strongly considering to practice it. Going over to Cloud Outsourcing, however, can be a very challenging task. It does no longer imply delegating some simple tasks to some outsourcees and acquiring their results. It implies a handover of complex system parts to be worked upon and a handover of knowledge and experience required for performing the tasks on the system parts. In this paper, we claim that the software community must define a proper handover process before embarking on Cloud Outsourcing. If we do not have such a process in place, we are likely to fail when delegating complex responsibilities to unknown parties over the Internet. In this paper, we also identify research questions that need to be answered before going over the Cloud Outsourcing mode.
Keywords :
business data processing; cloud computing; outsourcing; Internet; cloud outsourcing; complex system parts; individual programmers; software community; Cloud computing; Companies; Context; Maintenance engineering; Outsourcing; Software;
Conference_Titel :
Advanced Information Management and Service (IMS), 2010 6th International Conference on
Conference_Location :
Seoul
Print_ISBN :
978-1-4244-8599-4
Electronic_ISBN :
978-89-88678-32-9