Title :
Multi-hierarchy Fuzzy Comprehensive Evaluation for Quality of Station Freight Service Based on AHP
Author :
Xiaoning, Zhao ; Xiudan, Liu
Author_Institution :
Sch. of Tarffic & Transp. Eng., Lanzhou Jiaotong Univ., Lanzhou, China
Abstract :
According to the feature that the quality of the freight service is affected by many factors, a multi-hierarchy system is designed by analyzing the factors´ feature to evaluate the service quality. In order to solve the problem, the method combined AHP and multi-hierarchy fuzzy comprehensive evaluation has been used in example and the results are satisfactory.
Keywords :
decision making; freight handling; fuzzy set theory; quality management; railways; AHP; multihierarchy fuzzy comprehensive evaluation; station freight service quality; Eigenvalues and eigenfunctions; Indexes; Presses; Quality assessment; Rail transportation; Rails; Standards; AHP; multi-hierarchy fuzzy comprehensive evaluation; quality of freight service;
Conference_Titel :
Intelligent System Design and Engineering Application (ISDEA), 2010 International Conference on
Conference_Location :
Changsha
Print_ISBN :
978-1-4244-8333-4
DOI :
10.1109/ISDEA.2010.149
