DocumentCode
542150
Title
Multi-hierarchy Fuzzy Comprehensive Evaluation for Quality of Station Freight Service Based on AHP
Author
Xiaoning, Zhao ; Xiudan, Liu
Author_Institution
Sch. of Tarffic & Transp. Eng., Lanzhou Jiaotong Univ., Lanzhou, China
Volume
1
fYear
2010
fDate
13-14 Oct. 2010
Firstpage
972
Lastpage
975
Abstract
According to the feature that the quality of the freight service is affected by many factors, a multi-hierarchy system is designed by analyzing the factors´ feature to evaluate the service quality. In order to solve the problem, the method combined AHP and multi-hierarchy fuzzy comprehensive evaluation has been used in example and the results are satisfactory.
Keywords
decision making; freight handling; fuzzy set theory; quality management; railways; AHP; multihierarchy fuzzy comprehensive evaluation; station freight service quality; Eigenvalues and eigenfunctions; Indexes; Presses; Quality assessment; Rail transportation; Rails; Standards; AHP; multi-hierarchy fuzzy comprehensive evaluation; quality of freight service;
fLanguage
English
Publisher
ieee
Conference_Titel
Intelligent System Design and Engineering Application (ISDEA), 2010 International Conference on
Conference_Location
Changsha
Print_ISBN
978-1-4244-8333-4
Type
conf
DOI
10.1109/ISDEA.2010.149
Filename
5743339
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