Communication enabled business processes: Case study on ATM credit card limit request services

This paper introduces the use of IT technologies in automation and optimization of business processes, especially in the manner of communication enabled business processes. Firstly, business processes are defined as well as more modern and increasingly popular service oriented architecture (SOA) environment. Then, a new model of business process for ATM credit card limit request service is shown and discussed. Future work points in the direction of further development which should be competitive with flexibility, customization, time performance and acceptable low risk management. Lastly, the ATM web services´ advantages are summarized in the conclusions of the paper.