• DocumentCode
    555643
  • Title

    Performance evaluation of highway passenger transport enterprises´ operation based on the model of AHP-DEA

  • Author

    Wen, Hui-ying ; Lin, Shan

  • Author_Institution
    Sch. of Civil & Transp. Eng., South China Univ. of Technol., Guangzhou, China
  • Volume
    Part 2
  • fYear
    2011
  • fDate
    3-5 Sept. 2011
  • Firstpage
    811
  • Lastpage
    815
  • Abstract
    Faced with the fierce competition of high-speed rail and intercity rail, the highway passenger transport enterprises how to achieve optimal overall performance? How to evaluate their own performance reasonably and effectively, which can allow companies have better economic efficiency? For these problems, this paper established the evaluation model of DEA-AHP. In this model, it firstly analyzed the qualitative indicators by AHP, which quantified the qualitative indicator service quality of the highway passenger transport enterprises, and made the result as an output item of DEA model. Then, it combined with the other quantitative indicators to make the performance evaluation. Finally, through the empirical analysis, it validated the method is scientific and feasible.
  • Keywords
    data envelopment analysis; decision making; industrial economics; optimisation; service industries; transportation; AHP-DEA model; economic efficiency; high-speed rail; highway passenger transport enterprise operation; intercity rail; optimal overall performance; performance evaluation; qualitative indicator service quality; Analytical models; Companies; Economics; Indexes; Performance evaluation; Road transportation; AHP; DEA; Evaluation; Highway Passenger Transport Enterprises; Performance;
  • fLanguage
    English
  • Publisher
    ieee
  • Conference_Titel
    Industrial Engineering and Engineering Management (IE&EM), 2011 IEEE 18Th International Conference on
  • Conference_Location
    Changchun
  • Print_ISBN
    978-1-61284-446-6
  • Type

    conf

  • DOI
    10.1109/ICIEEM.2011.6035283
  • Filename
    6035283