Title :
Simulation and optimization of service system for restaurant
Author :
Huan, Wang ; Yu-Qiang, Shi
Author_Institution :
Sch. of Appl. Technol., Southwest Univ. of Sci. & Technol., Mianyang, China
Abstract :
Service system is analyzed, optimized and evaluated by discrete event system simulation method and classical Industrial Engineering. By analyzing element of system, process, layout and related data, simulation model of some restaurant´s services system is build, and by Em-plant simulation software, bottle-neck problems of services system is found. Then improved project of services system is presented by Industrial Engineering method. In the end, result of improvement is evaluated by simulation method. The research showed that services system can be effectively optimized by combining simulation method with IE method.
Keywords :
catering industry; discrete event simulation; industrial engineering; optimisation; Em-plant simulation software; bottle-neck problems; discrete event system simulation method; industrial engineering method. in; restaurant service system optimization; restaurant service system simulation; Analytical models; Computational modeling; Gaussian distribution; Industrial engineering; Layout; Load modeling; Optimization; Services system; optimization; simulation;
Conference_Titel :
Industrial Engineering and Engineering Management (IE&EM), 2011 IEEE 18Th International Conference on
Conference_Location :
Changchun
Print_ISBN :
978-1-61284-446-6
DOI :
10.1109/ICIEEM.2011.6035415