Simulation and optimization of service system for restaurant

Author

Huan, Wang ; Yu-Qiang, Shi

Author_Institution

Sch. of Appl. Technol., Southwest Univ. of Sci. & Technol., Mianyang, China

Volume

Part 2

fYear

2011

fDate

3-5 Sept. 2011

Firstpage

1390

Lastpage

1392

Abstract

Service system is analyzed, optimized and evaluated by discrete event system simulation method and classical Industrial Engineering. By analyzing element of system, process, layout and related data, simulation model of some restaurant´s services system is build, and by Em-plant simulation software, bottle-neck problems of services system is found. Then improved project of services system is presented by Industrial Engineering method. In the end, result of improvement is evaluated by simulation method. The research showed that services system can be effectively optimized by combining simulation method with IE method.

Keywords

catering industry; discrete event simulation; industrial engineering; optimisation; Em-plant simulation software; bottle-neck problems; discrete event system simulation method; industrial engineering method. in; restaurant service system optimization; restaurant service system simulation; Analytical models; Computational modeling; Gaussian distribution; Industrial engineering; Layout; Load modeling; Optimization; Services system; optimization; simulation;

fLanguage

English

Publisher

ieee

Conference_Titel

Industrial Engineering and Engineering Management (IE&EM), 2011 IEEE 18Th International Conference on

Conference_Location

Changchun

Print_ISBN

978-1-61284-446-6

Type

conf

DOI

10.1109/ICIEEM.2011.6035415

Filename

6035415