Title :
Regarding the estimation of telecommunication services´ quality
Author :
Abakumov, Valentyn ; Dubinin, Dmytro
Author_Institution :
Nat. Tech. Univ. KPI, Kiev, Ukraine
Abstract :
The article outlines methods of determination of the telecommunication services´ quality index.
Keywords :
quality of service; consumer satisfaction; quality index; quality of service; telecommunication services quality; Mobile communication; Mobile computing; Telecommunications; communications; consumer; provider; telecommunications services;
Conference_Titel :
Modern Problems of Radio Engineering Telecommunications and Computer Science (TCSET), 2012 International Conference on
Conference_Location :
Lviv-Slavske
Print_ISBN :
978-1-4673-0283-8