Innovative e-commerce project observations

In this paper, we outline observations made during projects in the field of innovative e-commerce information systems. Our first group of observations concentrates on the exploration of an innovative e-commerce idea. As it turns out, in the first phase of e-commerce information system development, an e-commerce idea should be developed into an e-commerce model, in which both business- and technical considerations play an important role, and on which stakeholders should agree. Moreover, stakeholders should be confident that the e-commerce idea is feasible from an economic perspective. Such a model then can be used to do a more detailed requirements engineering track. Our second group of observations concentrates on experiences with finding such a model.