• DocumentCode
    564048
  • Title

    Determinants of behavioral intention to mobile payment: Evidence from China

  • Author

    Yang, Shuiqing ; Cao, Yuzhi ; Mao, Wenjun ; Zhang, Rui ; Luo, Lihui

  • Author_Institution
    Sch. of Manage., Huazhong Univ. of Sci. & Technol., Wuhan, China
  • fYear
    2011
  • fDate
    Nov. 29 2011-Dec. 1 2011
  • Firstpage
    151
  • Lastpage
    154
  • Abstract
    China´s fast-growing mobile payment market deserves widespread research efforts. However, little empirical research has attempted to address this issue. Based on the extended valence framework and innovation diffusion theory, a mobile payment adoption model which reflects both the positive and negative valences of consumers´ adoption behavior was developed and empirically tested against data collected from 157 mobile payment users. The results indicate that consumers´ perceived positive valence and negative valence are both significant influence their behavioral intention. In particular, from the perceived negative valence perspective, perceived risk has more negative impact on usage intention than perceived Fee; from the perceived positive valence perspective, image exerts a relatively larger influence on behavioral intention than perceived relative benefit. Implications for theory and practice as well as limitations and future directions are discussed.
  • Keywords
    consumer behaviour; electronic commerce; mobile computing; social aspects of automation; China; behavioral intention; behavioral intention determinants; consumer adoption behavior; consumer perceived negative valence; consumer perceived positive valence; innovation diffusion theory; mobile payment adoption model; mobile payment market; perceived risk; innovation diffusion theory; mobile payment; perceived benefit; perceived risk; valence framework;
  • fLanguage
    English
  • Publisher
    ieee
  • Conference_Titel
    Advanced Information Management and Service (ICIPM), 2011 7th International Conference on
  • Conference_Location
    Jeju
  • Print_ISBN
    978-1-4577-0471-0
  • Type

    conf

  • Filename
    6222124