DocumentCode
564048
Title
Determinants of behavioral intention to mobile payment: Evidence from China
Author
Yang, Shuiqing ; Cao, Yuzhi ; Mao, Wenjun ; Zhang, Rui ; Luo, Lihui
Author_Institution
Sch. of Manage., Huazhong Univ. of Sci. & Technol., Wuhan, China
fYear
2011
fDate
Nov. 29 2011-Dec. 1 2011
Firstpage
151
Lastpage
154
Abstract
China´s fast-growing mobile payment market deserves widespread research efforts. However, little empirical research has attempted to address this issue. Based on the extended valence framework and innovation diffusion theory, a mobile payment adoption model which reflects both the positive and negative valences of consumers´ adoption behavior was developed and empirically tested against data collected from 157 mobile payment users. The results indicate that consumers´ perceived positive valence and negative valence are both significant influence their behavioral intention. In particular, from the perceived negative valence perspective, perceived risk has more negative impact on usage intention than perceived Fee; from the perceived positive valence perspective, image exerts a relatively larger influence on behavioral intention than perceived relative benefit. Implications for theory and practice as well as limitations and future directions are discussed.
Keywords
consumer behaviour; electronic commerce; mobile computing; social aspects of automation; China; behavioral intention; behavioral intention determinants; consumer adoption behavior; consumer perceived negative valence; consumer perceived positive valence; innovation diffusion theory; mobile payment adoption model; mobile payment market; perceived risk; innovation diffusion theory; mobile payment; perceived benefit; perceived risk; valence framework;
fLanguage
English
Publisher
ieee
Conference_Titel
Advanced Information Management and Service (ICIPM), 2011 7th International Conference on
Conference_Location
Jeju
Print_ISBN
978-1-4577-0471-0
Type
conf
Filename
6222124
Link To Document