Title :
Knowledge granulation in a telecom operator information systems
Author_Institution :
Network & Service Platform Dept., HT-Hrvatski Telekom d.d., Zagreb, Croatia
Abstract :
It stands as a widely accepted truth that knowledge is a power and the saying can easily be applied to business domains as well. Telecom business is well known for dealing with immense quantities of data which, if properly managed and organized, can represent a good source of knowledge. Common logic tells us that empowering telecom business by extracting knowledge from something that already is a constituent part of everyday activities should come very naturally. Process for achieving such goal can be identified as knowledge management and it comprises knowledge acquisition, sharing and transfer as well as its creation, organization and application. All of the above mentioned can be accomplished through granular approach based on the knowledge granule as a founding element for all knowledge related actions. Such granule represents a concept i.e. something to be learned, can be related to other granules and can form structures for complex descriptions of concepts. This paper introduces granular approach as a foundation for building knowledge management systems in telecommunications domain.
Keywords :
granular computing; knowledge acquisition; knowledge management; telecommunication computing; common logic; knowledge acquisition; knowledge extraction; knowledge granulation approach; knowledge management; knowledge sharing; knowledge transfer; telecom business domains; telecom operator information systems; Broadband communication; IPTV; Internet; Knowledge engineering; Knowledge management; Organizations; Telecommunications;
Conference_Titel :
MIPRO, 2012 Proceedings of the 35th International Convention
Conference_Location :
Opatija
Print_ISBN :
978-1-4673-2577-6