• DocumentCode
    565561
  • Title

    Potential measures for detecting trust changes

  • Author

    Kaniarasu, Poornima ; Steinfeld, Aaron ; Desai, Munjal ; Yanco, Holly

  • Author_Institution
    Carnegie Mellon Univ., Pittsburgh, PA, USA
  • fYear
    2012
  • fDate
    5-8 March 2012
  • Firstpage
    241
  • Lastpage
    242
  • Abstract
    It is challenging to quantitatively measure a user´s trust in a robot system using traditional survey methods due to their invasiveness and tendency to disrupt the flow of operation. Therefore, we analyzed data from an existing experiment to identify measures which (1) have face validity for measuring trust and (2) align with the collected post-run trust measures. Two measures are promising as real-time indications of a drop in trust. The first is the time between the most recent warning and when the participant reduces the robot´s autonomy level. The second is the number of warnings prior to the reduction of the autonomy level.
  • Keywords
    robots; post-run trust measures; potential measures; robot autonomy level; robot system; survey methods; trust change detection; user trust measurement; warning; Atmospheric measurements; Face; Human factors; Particle measurements; Reliability; Robots; Switches; Trust; automation; experiments;
  • fLanguage
    English
  • Publisher
    ieee
  • Conference_Titel
    Human-Robot Interaction (HRI), 2012 7th ACM/IEEE International Conference on
  • Conference_Location
    Boston, MA
  • ISSN
    2167-2121
  • Print_ISBN
    978-1-4503-1063-5
  • Electronic_ISBN
    2167-2121
  • Type

    conf

  • Filename
    6249547