DocumentCode
565561
Title
Potential measures for detecting trust changes
Author
Kaniarasu, Poornima ; Steinfeld, Aaron ; Desai, Munjal ; Yanco, Holly
Author_Institution
Carnegie Mellon Univ., Pittsburgh, PA, USA
fYear
2012
fDate
5-8 March 2012
Firstpage
241
Lastpage
242
Abstract
It is challenging to quantitatively measure a user´s trust in a robot system using traditional survey methods due to their invasiveness and tendency to disrupt the flow of operation. Therefore, we analyzed data from an existing experiment to identify measures which (1) have face validity for measuring trust and (2) align with the collected post-run trust measures. Two measures are promising as real-time indications of a drop in trust. The first is the time between the most recent warning and when the participant reduces the robot´s autonomy level. The second is the number of warnings prior to the reduction of the autonomy level.
Keywords
robots; post-run trust measures; potential measures; robot autonomy level; robot system; survey methods; trust change detection; user trust measurement; warning; Atmospheric measurements; Face; Human factors; Particle measurements; Reliability; Robots; Switches; Trust; automation; experiments;
fLanguage
English
Publisher
ieee
Conference_Titel
Human-Robot Interaction (HRI), 2012 7th ACM/IEEE International Conference on
Conference_Location
Boston, MA
ISSN
2167-2121
Print_ISBN
978-1-4503-1063-5
Electronic_ISBN
2167-2121
Type
conf
Filename
6249547
Link To Document