Title :
Knowledge management practices in IT project-based companies in an African country
Author :
Fowdar, Chaya D. ; Nagowah, Soulakshmee D.
Author_Institution :
Univ. of Mauritius, Réduit, Mauritius
Abstract :
In today´s knowledge economy, competitive advantage is achieved through proper and efficient knowledge management (KM). KM is critical for organisational well-being. Research has shown that Africa has not explored knowledge management practices much. As a continent, Africa is being transformed economically, yet its knowledge economy is to be explored and developed. However, on a Development Community´s members, Mauritius is now a rather positive note, being one of the South African developing country and aiming to be a cyber-island. Therefore, in line with the country´s economic development, this paper aims at investigating knowledge management practices in IT project-based companies in Mauritius. It presents the findings of small-scale research conducted in ten IT project-based companies in Mauritius. The findings revealed that the adoption of KM among the IT firms in Mauritius is still at an immaturity stage. Based on the analysis of the results, recommendations are made to suggest a way forward for the companies in Mauritius.
Keywords :
business data processing; competitive intelligence; economics; information technology; knowledge management; organisational aspects; African country; IT firm; IT project-based company; KM; Mauritius; South African developing country; competitive advantage; cyber-island; development community; economic development; knowledge economy; knowledge management practice; organisational well-being; Browsers; Companies; Educational institutions; Electronic mail; Knowledge engineering; Lead; Reliability; IT Project-based companies; Knowledge Management; Knowledge Management Tools and Technologies;
Conference_Titel :
Computer & Information Science (ICCIS), 2012 International Conference on
Conference_Location :
Kuala Lumpeu
Print_ISBN :
978-1-4673-1937-9
DOI :
10.1109/ICCISci.2012.6297203