Title :
Mobile handset value market segmentation — Case of mobile handset market in South Korea
Author :
Shin, Yonghee ; Jeon, Hyori ; Choi, Munkee
Author_Institution :
Technol. Strategy Res. Div., ETRI, Daejeon, South Korea
fDate :
Nov. 29 2011-Dec. 1 2011
Abstract :
We suggest a value market segmentation method for high-tech markets. Our research scope is the mobile handset market, which has the technology characteristics of a high-tech industry such as short cycle innovations, short technology development periods, and quick changes in customer needs. Thus, researchers and company strategists would use value or benefit segmentation method for high-tech market segmenting, because the characteristics may react to frequent changes. A value based market segmenting items are stable items for a long time, and so precisely explain customer needs. Specially, values related with product´s attributes have been shown to be more powerful items. In this paper, we try to show the superiority of a value market segmentation method through a Korean mobile handset market empirical case study.
Keywords :
customer satisfaction; innovation management; market opportunities; market research; mobile handsets; technology management; South Korea; benefit segmentation method; company strategists; customer needs; high-tech industry; mobile handset value market segmentation method; short cycle innovations; short technology development periods; value-based market segmenting; Aging; Companies; Industries; Mobile communication; Mobile handsets; Technological innovation;
Conference_Titel :
Computer Sciences and Convergence Information Technology (ICCIT), 2011 6th International Conference on
Conference_Location :
Seogwipo
Print_ISBN :
978-1-4577-0472-7