Title :
Automation of supervisory service, and examination of the subject of operation
Author :
Uozumi, Mitsunari ; Yamada, Kouichi ; Asama, Hajime ; Takakusaki, Kaoru
Author_Institution :
Mitsubishi Electric Corp., Kamakura, Japan
Abstract :
The entrepreneur who offers surveillance as a service is advancing automation of surveillance as a means of a productivity improvement. However, the surveillance operator becomes to have a difficulty on complex alarm. If some information was shown to the operator on standby time, he can expect alarm, and perform smooth disposal. As a result of building the environment which imitated surveillance and experimenting using a subject, the disposal time of alarm was shortened. In the specific subject, the disposal time was shortened 48%. By this experiment, the validity of the prior support function before alarm occurrence has been showed.
Keywords :
IEEE Xplore; Portable document format; Human Interface; Service Engineering; Supervisory Service;
Conference_Titel :
SICE Annual Conference (SICE), 2012 Proceedings of
Conference_Location :
Akita
Print_ISBN :
978-1-4673-2259-1