Title :
A Measurement Framework to Support Continuous Improvement in Software Intensive Organizations
Author :
Beland, S. ; Abran, A.
Author_Institution :
Centre de Rech. en Genie Logiciel (CRGL), St. Jean-sur-Richelieu, QC, Canada
Abstract :
This paper presents a quantitative management framework for continuous improvement initiatives to ensure the sustainability of earnings and value in software intensive organizations (SIO). Three groups of measures are proposed to monitor the impact of changes introduced by continuous improvement initiatives: a network of dashboards, a performance measurement system (PMS) and a strategy management system (SMS). The proposed framework was experimented in two small organizations with tailored quantitative models and tools to support decision making at all levels of management.
Keywords :
continuous improvement; performance evaluation; software management; software process improvement; continuous improvement initiatives; dashboards; decision making; earnings sustainability; performance measurement system; quantitative management framework; quantitative models; software intensive organizations; strategy management system; value sustainability; Best practices; Monitoring; Organizations; Software; Software measurement; Standards organizations; component; Software process improvement balanced scorecard; performance evaluation;
Conference_Titel :
Software Measurement and the 2012 Seventh International Conference on Software Process and Product Measurement (IWSM-MENSURA), 2012 Joint Conference of the 22nd International Workshop on
Conference_Location :
Assisi
Print_ISBN :
978-1-4673-3127-2
Electronic_ISBN :
978-0-7695-4840-1
DOI :
10.1109/IWSM-MENSURA.2012.38
