An online laboratory for SLA management

Author

Bochicchio, Mario A. ; Longo, Antonella ; Secco, A.

Author_Institution

Dept. of Innovation Eng., Univ. of Salento, Lecce, Italy

fYear

2013

fDate

13-15 March 2013

Firstpage

1130

Lastpage

1136

Abstract

Internet and cloud technologies provide great opportunities for education. Such an opportunity is the use of online laboratories for teaching students about management of information architectures. This paper describes the development of interactive online laboratories (OL) for teaching “service levels management in ecommerce systems”. The laboratory was created by IT engineering students with the aim of performing both technical and Information Systems management experiments. The IT tools used for the online laboratory are open source tools, deployed on a cloud infrastructure. The OL created with this approach give students the opportunity to perform experiments with real world scenarios from any location, at any time and at their own pace.

Keywords

cloud computing; computer aided instruction; electronic commerce; interactive systems; laboratories; management education; management information systems; public domain software; teaching; virtual instrumentation; IT engineering students; IT tools; OL; SLA management; cloud infrastructure; e-commerce systems; information architecture management; information system management; interactive online laboratories; open source tools; service level management teaching; student teaching; Educational institutions; Monitoring; Organizations; Remote laboratories; Software; Cloud computing; Engineering education; IT management; Open source; Remote laboratories;

fLanguage

English

Publisher

ieee

Conference_Titel

Global Engineering Education Conference (EDUCON), 2013 IEEE

Conference_Location

Berlin

ISSN

2165-9559

Print_ISBN

978-1-4673-6111-8

Electronic_ISBN

2165-9559

Type

conf

DOI

10.1109/EduCon.2013.6530250

Filename

6530250