Title :
An online laboratory for SLA management
Author :
Bochicchio, Mario A. ; Longo, Antonella ; Secco, A.
Author_Institution :
Dept. of Innovation Eng., Univ. of Salento, Lecce, Italy
Abstract :
Internet and cloud technologies provide great opportunities for education. Such an opportunity is the use of online laboratories for teaching students about management of information architectures. This paper describes the development of interactive online laboratories (OL) for teaching “service levels management in ecommerce systems”. The laboratory was created by IT engineering students with the aim of performing both technical and Information Systems management experiments. The IT tools used for the online laboratory are open source tools, deployed on a cloud infrastructure. The OL created with this approach give students the opportunity to perform experiments with real world scenarios from any location, at any time and at their own pace.
Keywords :
cloud computing; computer aided instruction; electronic commerce; interactive systems; laboratories; management education; management information systems; public domain software; teaching; virtual instrumentation; IT engineering students; IT tools; OL; SLA management; cloud infrastructure; e-commerce systems; information architecture management; information system management; interactive online laboratories; open source tools; service level management teaching; student teaching; Educational institutions; Monitoring; Organizations; Remote laboratories; Software; Cloud computing; Engineering education; IT management; Open source; Remote laboratories;
Conference_Titel :
Global Engineering Education Conference (EDUCON), 2013 IEEE
Conference_Location :
Berlin
Print_ISBN :
978-1-4673-6111-8
Electronic_ISBN :
2165-9559
DOI :
10.1109/EduCon.2013.6530250
