A lean approach to human performance

Author

Lombardi, Michael E.

Author_Institution

Technol. Manuf. Group Equip. Workforce Capability, Intel Corp., Chandler, AZ, USA

fYear

2013

fDate

14-16 May 2013

Firstpage

151

Lastpage

154

Abstract

Training plans required to maintain manufacturing equipment often provide more than the absolutely necessary information which can result in costly training and Technician Time Away from Floor (TTAF). This poster will summarize an evaluation that was performed to reduce waste and improve human performance on equipment maintenance, using a Lean Six-Sigma approach including A3 analysis, Direct Observation, 5 Why´s, and DMAIC and Human Performance Analysis (HPA). The results were outstanding. Eliminating 44% of the training tasks reduced training time by 52%, TTAF by 56%, and cost by 50%.

Keywords

cost reduction; industrial training; lean production; maintenance engineering; production equipment; six sigma (quality); waste reduction; 5-why approach; A3 analysis; DMAIC; HPA; TTAF reduction; cost reduction; direct observation; equipment maintenance; human performance analysis; human performance improvement; lean six-sigma approach; manufacturing equipment; technician time away from floor; training plans; training time reduction; waste reduction; Hard disks; Maintenance engineering; Manufacturing; Production; Software; Training; User interfaces; DMAIC; Human Performance; Lean; Training;

fLanguage

English

Publisher

ieee

Conference_Titel

Advanced Semiconductor Manufacturing Conference (ASMC), 2013 24th Annual SEMI

Conference_Location

Saratoga Springs, NY

ISSN

1078-8743

Print_ISBN

978-1-4673-5006-8

Type

conf

DOI

10.1109/ASMC.2013.6552786

Filename

6552786