Title :
A Study of Motivation and Capability for Users in ISD Projects to Engage in Co-production Behavior
Author :
Tzu-Wei Fu ; Tung-Chin Lin
Author_Institution :
Inf. Manage. Dept., Nat. Sun Yat-Sen Univ., Kaohsiung, Taiwan
Abstract :
Via the MARS model, we attempt to explore the critical role of motivation, IT knowledge, role clarity, and organizational support in influencing user co-production behavior. We also expected that co-production behaviors have an influence on system quality and user satisfaction from the perspective of service-dominant logic.
Keywords :
human factors; management information systems; ISD projects; IT knowledge; MARS model; capability; information system development; management information system; motivation; organizational support; role clarity; service-dominant logic; system quality; user co-production behavior; user satisfaction; Educational institutions; Information management; Management information systems; Mars; Production; Sun; Information system development project; MARS model; Motivation; Project performance; User co-production;
Conference_Titel :
Service Science and Innovation (ICSSI), 2013 Fifth International Conference on
Conference_Location :
Kaohsiung
DOI :
10.1109/ICSSI.2013.51
