Title :
Using COBIT and ITIL frameworks to establish the alignment of business and IT organizations as one of the critical success factors in ERP implementation
Author :
Parvizi, R. ; Oghbaei, Fereshteh ; Khayami, Seyyed Raouf
Author_Institution :
Inst. of Appl. Sci. & Technol., Jahad Daneshgahi Univ., Bojnourd, Iran
Abstract :
Nowadays, the use of Enterprise Resource Planning systems (ERP) are spreading widely in organizations. Until now many of the key factors for successful implementation of ERP in an organization has been interest of researchers. Organizations are trying, to reduce costs, increase productivity and increase profits by using of integrated ERP systems. Furthermore, alignment between business and information technology cause to reduce costs, increase flexibility and responsiveness of the organization, creating added value, create competitive advantage and optimize resources investigation. Alignment between business and IT in the organization is one of the key success factors of ERP implementations in organizations, that in this paper we are intended to achieve this goal by using COBIT and ITIL frameworks.
Keywords :
enterprise resource planning; organisational aspects; productivity; profitability; COBIT framework; ERP implementation; IT organization alignment; ITIL framework; added value creation; business organization alignment; competitive advantage creation; cost reduction; critical success factors; enterprise resource planning systems; integrated ERP systems; organization flexibility improvement; organization responsiveness improvement; productivity improvement; profit improvement; resource investigation optimization; Enterprise resource planning; Information technology; Organizations; Process control; Standards organizations; Alignment; COBIT; Enterprise Resource Planning; ITIL; critical success factors;
Conference_Titel :
Information and Knowledge Technology (IKT), 2013 5th Conference on
Conference_Location :
Shiraz
Print_ISBN :
978-1-4673-6489-8
DOI :
10.1109/IKT.2013.6620078