Title :
Collaborative environment for service-enhanced products
Author :
Camarinha-Matos, Luis M. ; Macedo, Patricia ; Oliveira, Ana Ines ; Ferrada, Filipa ; Afsarmanesh, H.
Author_Institution :
Uninova & FCT, Univ. Nova de Lisboa, Monte Caparica, Portugal
Abstract :
The notion of service-enhanced product offers new perspectives for value creation and differentiation in manufacturing. In the case of complex and highly customized products, the inclusion of business services that add value to the product typically require the collaboration of multiple stakeholders. In order to facilitate the co-creation and delivery of composite services, a proper collaborative environment is needed. This paper introduces a cloud-based collaborative environment, designed to support a mix of collaborative enterprise networks involved in the solar energy sector.
Keywords :
cloud computing; groupware; organisational aspects; production engineering computing; business services inclusion; cloud-based collaborative environment networks; complex-highly customized products; composite service co-creation; composite service delivery; service-enhanced products; solar energy sector; value creation; value differentiation; Collaboration; Collaborative work; Companies; Maintenance engineering; Monitoring; cloud computing; collaborative networks; service-enhanced products;
Conference_Titel :
Industrial Informatics (INDIN), 2013 11th IEEE International Conference on
Conference_Location :
Bochum
DOI :
10.1109/INDIN.2013.6622913