Title :
Remote engineering solutions for industrial maintenance
Author :
Kolesnikow, Alexei ; Behrens, R. ; Westerkamp, Clemens ; Kremer, Helmut ; Rafrafi, Mona ; Colin, Nicolas
Author_Institution :
Univ. of Appl. Sci. Osnabrueck, Osnabruck, Germany
Abstract :
This paper presents the NDT (Non Destructive Testing) concept and process in combination with the OMA system (Online Maintenance Assistance) for remote service support. The system is used to support complex maintenance processes by assistance from remote experts in an online video conference with integration to inspection workflow and devices. The system operates on Commercial of the Shelf (COTS) hardware and in standard Web Browsers. It allows flexible integration into the enterprise IT e.g. in existing role and authentication concepts and is compliant to standard enterprise security regulations.
Keywords :
Web services; inspection; maintenance engineering; nondestructive testing; production engineering computing; teleconferencing; video communication; COTS; NDT; OMA system; Web browsers; authentication concepts; commercial of the shelf hardware; industrial maintenance; inspection workflow; nondestructive testing; online maintenance assistance; online video conference; remote engineering solutions; remote service support; security regulations; Acoustics; Aircraft; Context; Inspection; Maintenance engineering; Software; Streaming media; Audio; Expert Guidance; Maintenance; NDT; Non Destructive Testing; Online Maintenance Assistance; Remote Control; Remote Service; Ultrasonic Testing; Video; Workflow Optimisation; Workflow Support;
Conference_Titel :
Industrial Informatics (INDIN), 2013 11th IEEE International Conference on
Conference_Location :
Bochum
DOI :
10.1109/INDIN.2013.6622933
