Integration of IHC techniques in software processes based on a model of process improvement

A possible question that teams who design and evaluate software can do is: "How to choose techniques HumanComputer Interaction (HCI) for Software Development Processes (SDP)?". We propose the provision of HCI techniques in the structure of a model for improve process that focus on process quality requirements development, design and product construction and validation and verification. The framework proposes the availability of techniques depending on the result desired by the professional involved and it is not specific to any SDP. With this article, we hope to contribute to the literature of integration between the areas of Software Engineering (SE) and HCI.